Refund policy

Return & Refund Policy – Amarveda

Welcome to Amarveda. We value your trust and strive to ensure you are satisfied with every purchase. Please read our Return & Refund Policy carefully before placing an order.

1. Return Eligibility

To be eligible for a return, the item must:

  • Be unused, unopened, and in its original packaging

  • Be returned within [X DAYS] of delivery

  • Include proof of purchase or order confirmation

  • Not fall under the non-returnable items category listed below

We reserve the right to reject returns that do not meet these conditions.

2. Return Timeframe

Customers may request a return within [X DAYS] from the date of delivery.

To initiate a return, please contact us at:
[EMAIL ADDRESS]

Please include:

  • Your order number

  • Product name

  • Reason for return

  • Photos (if the item is damaged or defective)

3. Refund Process & Timing

Once your returned item is received and inspected, we will notify you regarding the approval or rejection of your refund.

If approved:

  • Refunds will be processed to the original payment method

  • Please allow [REFUND PROCESSING TIME] for the amount to reflect in your account

Shipping charges (if any) are non-refundable unless the return is due to our error or a damaged/defective item.

4. Exchange Policy

We offer exchanges for:

  • Damaged products

  • Defective items

  • Incorrect items received

If you would like to request an exchange, contact us at:
[EMAIL ADDRESS]

Subject to product availability.

5. Damaged or Defective Products

If your order arrives damaged, defective, or incorrect, please contact us within [X DAYS] of delivery.

Please share:

  • Clear photos/videos of the product

  • Packaging images

  • Order details

After verification, we will arrange a replacement, exchange, or refund at no additional cost.

6. Non-Returnable Items

The following items are non-returnable and non-refundable:

  • Opened or used products

  • Personal care or wellness products once opened

  • Products damaged due to misuse or improper handling

  • Sale, clearance, or promotional items (unless damaged)

  • Gift cards (if applicable)

7. Return Shipping Costs

  • Customers are responsible for return shipping costs unless the item received is damaged, defective, or incorrect

  • We recommend using a trackable shipping service for returns

  • Amarveda is not responsible for lost return shipments

8. Cancellation Policy

Orders can be cancelled within [X HOURS] of placing the order. Once shipped, orders cannot be cancelled.

To request a cancellation, email us at:
[EMAIL ADDRESS]

9. Contact Us

If you have any questions regarding this policy, please contact us:

Brand Name: Amarveda
Email: [EMAIL ADDRESS]
Website: Amarveda Official Store